Our administrative professionals provide clients with knowledgeable guidance and assistance. They plan, develop, and carry out projects specific to their fields of expertise. They also develop and update practices, processes, policies, and strategies.
Our administrative professionals include:
- Human resources advisors
- Marketing advisors
- Graphic designers
« My job consists in analyzing the performance of our electronic communication channels and make recommendations on how to improve their effectiveness. There are many different challenges, given the size of the company’s product catalogue. My work is valued and acknowledged, and this is why I appreciate working at ACCEO. »
Technical Support Professionals
Got an IT problem? No problem! Our technical support specialists look after the computer and technology equipment for the entire organization – for both internal and external clients. They analyze and resolve technical issues, draft documentation, and ensure application and system conformance.
Our technical support professionals include:
- Technical advisors
- Technical support technicians
- Network administrators
- System administrators
- Helpdesk agents
« I joined ACCEO as a result of two acquisitions. After a transition period with various challenges, I got the position I wanted, thanks to our great HR team! I told all my friends and family that it was the perfect job for me, in the perfect IT team – I was on cloud nine.
Today, I still tell people that I’m on cloud nine. »
Administrative Support Professionals
Every day, our administrative support professionals work to ensure the success of administrative operations and assist our various teams: fielding telephone calls and managing correspondence; processing invoices and purchases; updating information on assorted tasks; preparing and reviewing different documents. They are resource persons who help with the logistical coordination of events, meetings, and conferences.
Our administrative support professionals include:
- Accounting clerks
- Administrative assistants
- Payroll technicians
« I have been at ACCEO for five years now. Every day, I work with people for whom I have the greatest respect and admiration, and who clearly value cooperation, respect, and mutual understanding, and it is obvious that everyone enjoys working together. I often say that ACCEO is tattooed on my heart. Even after five years, I still look forward to coming to work every morning – that’s definitely a good sign! »
Our sales professionals sell and prospect for our business solutions, and they know our products like the back of their hands. They analyze specific needs, conduct research to find the best possible solution, and showcase our customized line of products and services. In brief, they develop and maintain our close business relationships with our clients.
Our sales professionals include:
- Sales coordinators
- Sales representatives
- Account coordinators
- Business development managers
- Account managers
Our professional analysts conduct analyses, prepare plans, and make recommendations. They formally assess our clients’ specific needs in order to provide cutting-edge solutions.
Our professional analysts include:
- System analysts
- Business analysts
« Suddenly, I have all these new events taking place in my life. I moved to Montreal eight months ago (and I love it here!), and I’ve been working at ACCEO Solutions for five months already.
When I first set foot inside our office, I said to myself, “This is it!” I felt something different here – it was a strange feeling, but it was definitely a good one! »
Management and Supervisory Professionals
To steer a huge ship, you certainly need a good captain, but you also need a talented crew. The attainment of our organizational objectives is directly tied to our management and supervisory professionals. They see to personnel management and provide services which are tailored to clients’ needs.
Through the experience they are constantly accumulating with every new project, they keep abreast of new management trends in order to ensure the success of their teams.
Our management and supervisory professionals include:
- Team leaders, professionals
- Team leaders, technicians
- Senior managers
« Although I’m still relatively “new” with the company, I have felt welcome from Day 1, and I now have the feeling that I’ve been part of this great team for a long time. So, it’s with great pleasure that I lead every day a team of competent marketing professionals. »
For our development professionals, innovation and creativity are key. They use all of their skills to expertly analyze, design, and program effective and high-performance solutions.
Our development professionals include:
- Application architecture specialists
« Whenever ACCEO Solutions posts employment opportunities, I forward them to teaching professionals I know so that they can post them. I myself tell my acquaintances about any opportunities they might find interesting, and I always tell them that ACCEO Solutions is an excellent company which listens to its employees, which offers really great employee benefits and an excellent work environment! »
Our database professionals play a pivotal role: they configure, model, and implement databases in order to ensure the integrity, security, and availability of the data contained in our systems.
Our database professionals include:
- Database administrators
« After having worked in various departments and at different companies, I’ve found what I prefer at ACCEO Solutions: my work touches upon a variety of areas, and I am given the opportunity to enhance my knowledge. That’s why whenever I meet former co-workers, friends, and even clients, I never pass up a chance to tell them what a great company I work for. »
Quality Assurance Professionals
For our quality assurance professionals, quality is number one. Through meticulous QA techniques, they make sure that functional and technical objectives are met, and they test and analyze corrective measures to resolve faults related to solutions development.
Our quality assurance professionals include:
- Quality assurance technicians
- Quality assurance analysts
« I really appreciate this group, where the environment and atmosphere are incredible. We play soccer, the managers make lunch for employees – I’ve never seen anything like it! I’m really proud to talk about ACCEO Solutions; it’s played a major role in my integration into Quebec society. »
Our integration professionals know our clients’ systems inside and out: their technical analysis and understanding enable them to configure the perfect solution to suit each customer’s exact needs. They also ensure the integrity of the software built and contribute to technology proposals for solutions.
Our integration professionals include:
- Systems integrators
- Configuration managers
- Technical architecture advisors
- Technical analysts
« Over the last four years I’ve spent at ACCEO Solutions, I’ve had the chance to deal with particularly varied and interesting technical problems. Surrounded by a capable and motivated group, I’ve had plenty of elbow room to allow me to face these challenges and find innovative solutions. Career-wise, I’ve progressed as never before – and I haven’t even reached my maximum growth potential at ACCEO Solutions yet! »
User Support and Guidance Professionals
Our user support and guidance professionals are our clients’ key points of contact. Not only do they provide support and guidance, but they also resolve technical and applications issues related to ACCEO Solutions’ various solutions.
Our user support and guidance professionals include:
- Customer service agents
- Customer service advisors
- Implementation advisors
- User support technicians
« Whenever somebody asks me if I like my job, I always answer that when I was given this user support technician post, I chose quality of life. The best of any work environment: a knockout team, made up of motivated and respectful individuals who make me want to do my best. »
Project Management Professionals
As our project management professionals know, a well-managed project is a steadily-progressing project. Their mission is to assess, plan, and oversee the projects they are given. By organizing and setting up the necessary structures, they ensure the quality of deliverables. They also manage the material, human, and financial resources which are essential to a project’s success.
Our project management professionals include:
- Project coordinators
- Project leaders
- Project managers
« I’ve had my job since 1988. Since then, I’ve experienced a number of ownership changes – from GFI Solutions to ACCEO Solutions. I remember my first meeting with Mr. Létourneau in August 2008; I was hit by the straightforwardness and soundness of his words. My pleasant impression that I was part of a company with heart was confirmed and remains to this day! ACCEO Solutions has a profound sense of social responsibility: in December 2012, a team made up of several co-workers will be climbing Mount Kilimanjaro as part of the Voir grand pour l’enfance project to raise funds for the Centre de pédiatrie sociale Haute-Gaspésie created by Dr. Julien. I’m extremely proud to be a part of this! »Advance in your career